Just another testimonial about Bryan and SCX customer service...
I sent Bryan an email last Saturday about my brand new controlers 'sticking'...I recieved a reply at 8:00 AM on Monday. In his email Bryan told me he was currently out of stock but should be recieving some soon. He also told me to keep the 'sticky' controlers on hand as spares.
I came home from work on Wednesday night and..boom....3 new hand controlers...that work GREAT!!!....
I'm more hooked now then ever with SCX and their staff...especially Bryan...I am now committed to buying additional track and will be setting up a permenant layout in my basement...
If things are not working as they should be at the start, don't despair....SCX stands by their product for sure!!!
I sent Bryan an email last Saturday about my brand new controlers 'sticking'...I recieved a reply at 8:00 AM on Monday. In his email Bryan told me he was currently out of stock but should be recieving some soon. He also told me to keep the 'sticky' controlers on hand as spares.
I came home from work on Wednesday night and..boom....3 new hand controlers...that work GREAT!!!....
I'm more hooked now then ever with SCX and their staff...especially Bryan...I am now committed to buying additional track and will be setting up a permenant layout in my basement...
If things are not working as they should be at the start, don't despair....SCX stands by their product for sure!!!
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