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Is Ricky Torpedo still around? Support needed.

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  • Is Ricky Torpedo still around? Support needed.

    Hi All, I have been trying to contact Ricky Torpedo for last month to get support with UR30 for which I bought a full license, but with no success. Do you know if he is still supporting his product?

    I find it a bit sad/unfair the commercial product was left without support nor any information that support is not available any more. It should be clearly stated before you buy the license.

    Cheers, Michael
    Any questions about Ultimate Racer 3.0 : FAQs, tricks & tips, what's coming next, and suggestions.

  • #2
    Purchased Ultimate Racer but have yet to see the license. It's been since Aug 15 2020. Can anyone shed some light on this situation? Any ideas?

    Comment


    • #3
      Hello Dana,

      I just replied to your license issue.

      Current project is as follow:
      I developed a new race manager and a new track layout editour since 2016:
      http://www.uracerweb.org/URProject/UR40RMSTests.txt
      http://www.uracerweb.org/URProject/UR40LayoutTests.txt

      No feedbacks => I reopened ur30 project to add minor updates and fixes.

      I am still replying to support requests And work again on ur30 I was expectinf to replce with ur40...

      Ricky


      Comment


      • Scaleracing
        Scaleracing commented
        Editing a comment
        Hi Ricky, how is the UR40 project going?

    • #4
      What do I do about the License key that was never emailed to me? After all I paid for it. I can send you the PAYPAL confirmation. I also emailed the support email account but haven't received anything back.

      Comment


      • Scaleracing
        Scaleracing commented
        Editing a comment
        Have you received any help on this?

    • #5
      I contacted Ricky as links were changed when we rebooted SCI.
      I am sure he will help all sort out any issues with UR30.

      Alan Smith
      SCI Owner.
      www.scaleracing.com
      www.slotcarillustrated.com
      www.facebook.com/scaleracingcenter
      www.132slotcar.us

      1-253-255-1807

      Comment


      • #6
        Originally posted by mtp View Post
        Hi All, I have been trying to contact Ricky Torpedo for last month to get support with UR30 for which I bought a full license, but with no success. Do you know if he is still supporting his product?

        I find it a bit sad/unfair the commercial product was left without support nor any information that support is not available any more. It should be clearly stated before you buy the license.

        Cheers, Michael
        Was this resolved for you??
        Alan Smith
        SCI Owner.
        www.scaleracing.com
        www.slotcarillustrated.com
        www.facebook.com/scaleracingcenter
        www.132slotcar.us

        1-253-255-1807

        Comment


        • #7
          Yes, Rick emailed me with the product key for UR30. Thank you for your help.

          Comment

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